Video Card Failure

Posted on 2011-04-18
Last Modified: 2012-05-11
I am working on a client's desktop running XP.
I believe there some RAM issues which I think I have solved but throughout the procedure I was working in the dark because there is no display. I have replaced the video card (the PC does not have on board video) but of course that didn't work because (I assume) the new card's drivers aren't installed. Nothing at all comes up on the monitor so all software options (F8, DOS, BIOS, reinstall, etc). aren't available. I have tried 2 working monitors and that isn't the problem.
So here is my questions:1) If a PCI video card fails shouldn't I still be getting some sort of video from the OS (like POST messages). 2) Are there any jumpers on the MOBO that will give me som video?
Question by:vlogg5
    LVL 1

    Accepted Solution

    You should still get post with out pci video card drivers. I would remove all hardware (including HDD) from the board besides a known working graphics card and a known good stick of ram. I would also reset mobo back to factor defaults by switching the jumper by the battery or by pulling the battery.  If you still don't get display its a bad board..
    LVL 3

    Assisted Solution

    The drivers you're talking about are for windows, that being said, you should ALWAYS get signal from a video card, and if you don't install one you often get some beeps from the MOBO.

    If you don't get any signal, you can try to CLEAR the CMOS (reset the BIOS data). Look for a jumper that says CLEAR CMOS, remove and put it in the other two pins available. If you don't see that jumper, you could remove the battery for 10 seconds and try turning on the computer. That should do it.

    Finally, if you're still without getting any signal (try to plug the speaker...sometimes you get beeps that can help you figure out the problem), try taking the MOBO off the case, and see if that helps.

    good luck!
    LVL 47

    Assisted Solution

    >>  If a PCI video card fails shouldn't I still be getting some sort of video from the OS (like POST messages).


    I'm presuming you've got a video card in the slot it was meant for.  Example, the board has an AGP slot and that's where your video card is.  Or the board only has PCI slots and that is where your video card is.

    If nothing is coming up on screen after POST such as BIOS messages you've got either a video card problem or motherboard or PSU problem.

    Note BDugas's post above to take it back to zero and retest.
    LVL 91

    Assisted Solution

    it depends on the actual fault of the video card; some will still display something, others not.
    but all cards will show boot info without installing drivers (running in basic VGA mode)
    here a guide to help in your case  :       (Short-overview-of-how-to-troubleshoot-bad-hardware-when-a-pc-does-not-post)

    Author Comment

    Thanks everybody for the quick concise answers.
    Thanks BDugas for giving me all the info I neede.
    kachro thanks but most of the info provided was as BDugas put it.
    Thanks dbrunton: for a specific answer to one of my specific questions.
    Thanks Nobus for the links.

    Assisted Solution

    Sorry, I forgot to say that my conclusion, from the information provided, is that it is the MOBO.
    LVL 3

    Expert Comment

    I'm 150 points left for my expert degree. Even An assisted help will do:(
    LVL 1

    Expert Comment

    Not a problem glad I could help...

    Author Closing Comment


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