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Adobe Acrobat Pro 9 won't save to a network drive

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Last Modified: 2012-05-11
I have a Windows 7 (64-bit) workstation with Adobe Acrobat 9 Pro. I am trying to save pdfs to a local Windows 2008 Server, but none of the pdfs are showing up on the network drive after completing the save process. If I save the same files to the Windows 7 local c drive, then the pdfs save successfully. I know that the issue is not with permissions on the Server because I can take the pdfs from the local c drive and copy them to the Server that way. The problem is when I choose the network drive as my save location. Any suggestions?
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Can you map the share drive and try to save it there.

Are you saving using a mapped drive or UNC (\\) path?
Are the filenames very long?
Are there quotas setup on network share?

No error message makes finding the problem much harder.

Try saving to the network share while logged in as a different user.


The fact that I'm not receiving an error message has made it difficult to track down the issue. I've tried saving to a mapped network drive, and a UNC Path. Still not working. The file names are not long (under 8 characters), and there are no quotas setup on the network share. Only Adobe Acrobat is having this problem. Are there any settings in Acrobat that would prevent saving to a network location?

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Thank you for your assistance. It was a bad Adobe PDF Printer in the users' profile. I setup a new profile which created a new Adobe PDF Printer option, then everything worked with the network save. I recreated a new Adobe PDF Printer for the original user profile, and all is well.

You're welcome. Glad I was able to help.
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