ukitsme
asked on
cant access excel and word in the Terminal server
hi,
I have 2 servers one is DB server and one is Terminal Server.
DB server is Server2008 R2 server 64 bit and the
Terminal server is 2003 sp2. I mapped a drive to the
Terminal server. The source is DBserver.I can open the word
and the excel documents if they are local to the
Terminal server but not from the shared drive. Obviously as it is a terminal server, the problem is replicated to all users. please refer to the images attached.
image-1.png
image-2.png
I have 2 servers one is DB server and one is Terminal Server.
DB server is Server2008 R2 server 64 bit and the
Terminal server is 2003 sp2. I mapped a drive to the
Terminal server. The source is DBserver.I can open the word
and the excel documents if they are local to the
Terminal server but not from the shared drive. Obviously as it is a terminal server, the problem is replicated to all users. please refer to the images attached.
image-1.png
image-2.png
If you have a virus scanner on your machines: can you temporarily disable it and re-check?
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I found the solution
ASKER
a bit of further info.
It is a problem just with the network share. I can open it locally. Even if I save a document in the networkshare and try opening it again I am getting the same error message. I can open pdf and stuff with out a problem. Its just with the office