Hi all - some (but not all) of our users are no longer receiving emails directly into their inbox. this seems to have happened for no reason at all. To receive mail they now have to click on the update button in send and receive. If we remove the caching mode from their outlook profiles then it works fine. Weve moved the .OST file for one user so it creates a new one but that made no difference, and we would like to keep the cached mode on.
Set up is exchange 2003, windows 7, outlook 2010
Setup is exchange 2003, windows xp, outlook 2003