I work for a social housing organisation and we have been dicussing how we can provide our tenants a discounted broadband service in high rise blocks of flats in the UK.
I am not looking for a complete solution as I appreciate that as a project there is a lot of detail to cover. However, if people can provide advice, examples for where this has been done before and how the project can be managed.
Key area's we need to cover would be:
1) Infrastructure, setup of hardware, security, costs
2) How we would charge our customers
3) How we would manage peoples accounts. We would not look to chase none payments as cost of chasing is often more expensive but if someone did not pay we would need to make a record and be able to "switch them off"
4) From my experience, I am not sure how to provide such as service where the end user will want the wireless ability in their flat but prevent people in neighbouring flats sharing one connection without paying...