Outlook 2010 crashes repeatedly after performing an archive action on the inbox

Posted on 2011-04-19
Last Modified: 2012-05-11
Hi all,

Recently performed a massive archive of the inbox folder via in outlook 2010 for a collegue. At the end or toward the end of the archive process however, the software crashed, and i could not close the process via task manager nor could i restart a new instance of outlook.

Upon restart(it crashed when i treid to shut it down), i can now open outlook and the mails are archieved, but it will just hang after a few mintues. Is there anyway i can fix this? Any help is much appreciated.
Question by:alternativesheepy
    LVL 9

    Accepted Solution

    I would disable all add-ins from the add-in manager.  

    1.File-> section Options-> section Add-Ins
    2.At the "Manage" dropdown list at the bottom select which type of add-ins you would like to enable/disable
    3.Press "Go…" and make the changes
    4.For some add-ins you’ll need to restart Outlook for changes to take effect.
    LVL 2

    Assisted Solution


    You may need to open outlook in safe mode if it keeps hanging to do what KaptainKenbo said. From the run command (Start > Run):

    outlook /safe

    That closes all unnesseary rubbish so you can trouble shoot the plugins etc.

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Want to promote your upcoming event?

    Attending an event? Speaking at a conference? Or exhibiting at a tradeshow? Easily inform your contacts by using a promotional banner in your email signature. This will ensure your organization’s most important contacts are in the know.

    Sometimes Outlook might have problems sending a message. There may be various causes- corrupted PST, AV scanner etc. The message, instead of going to the Sent Items folder, sits in the Outbox indefinitely. To remove it you can use a free tool cal…
    Find out how to use Active Directory data for email signature management in Microsoft Exchange and Office 365.
    This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
    how to add IIS SMTP to handle application/Scanner relays into office 365.

    737 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    19 Experts available now in Live!

    Get 1:1 Help Now