Looking to sync historical email on blackberry

Posted on 2011-04-19
Last Modified: 2012-06-21
Hello, I just updated a blackberry to a new exchange server and had to wipe it to do so. It went well except all of his emails went away (only on the Blackberry) except those that came in after Enterprise Activation.

He wants all emails (and calendar items) from one year ago to today to be on his Blackberry Storm 2.

Any help would be greatly appreciated.

I am using Outlook 2007, Exchange 2010, Windows 7, Blackberry Enterprise Server Express and a Storm 2 with OS 5.0.0.

Question by:JCarson_
    LVL 11

    Accepted Solution

    did you take a device backup before wipe, you could have the data restored back and then do a EA again. 0 1261881699

    above url gives you how much emails you could get onto the device.

    gud luck

    Author Comment

    Is there not a way to sync with outlook using blackberry desktop manager? The above link appears to use the Blackberry Enterprise server - is this the same with the BB Enterprise Server Express?
    LVL 25

    Assisted Solution


    Unfrotunately, the BlackBerry will only sync 14 days of old messages at the time of Activation - after that, you can keep emails subject to the storage capabilities of the device.



    Author Closing Comment

    I was asked to restore a year's worth of mail - boo hoo!

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    How your wiki can always stay up-to-date

    Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
    - Increase transparency
    - Onboard new hires faster
    - Access from mobile/offline

    Suggested Solutions

    Title # Comments Views Activity
    Z10 Exchange Blackberry Link issues - WIND mobile 10 705
    blackberry enterprise 4.1 1 324
    Blackberry Q10 13 822
    Blackberry 10 on SonicWall VPN 6 1,328
    BlackBerry Enterprise Server (BES) 5 includes a new High Availability (HA) feature, which can be used to install a standby server that is failed over to in the event of maintenance or a disaster. This can be setup for auto failover, or simply used t…
    A little while ago I had a need to reinstall a Blackberry Enterprise server in order to fix a particular problem.  As I did not know the existing certificate password I entered a new one which resulted in the Administration page displaying that it "…
    Need more eyes on your posted question? Go ahead and follow the quick steps in this video to learn how to Request Attention to your question. *Log into your Experts Exchange account *Find the question you want to Request Attention for *Go to the e…
    Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…

    794 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    16 Experts available now in Live!

    Get 1:1 Help Now