[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

Exchange 2003 not accepting Windows login

Posted on 2011-04-19
5
Medium Priority
?
323 Views
Last Modified: 2012-05-11
Exchange Server 2003, Windows 2003 Server, Outlook 2007:

I have a user who changed her Windows Login Password. She is able to login just fine onto the network.  However, each time when Outlook is opened she is asked to reenter the password in order to access the Exchange Server. I would like to assign the password in Active Directory on the Server. Maybe this will solve the issue. But I do not see where in Active Directory where I can set the password. Any suggestions?
0
Comment
Question by:gbm33
  • 3
  • 2
5 Comments
 
LVL 4

Expert Comment

by:waynej1979
ID: 35425356
In ADUC you need to right click the user and click reset password
0
 

Author Comment

by:gbm33
ID: 35425886
waynej1979: I reset the password as you suggested. Thank You.  However, when I logged the user out and logged back in the same behavior occurred. When opening Outlook the user is asked to reenter her user name and password.
0
 
LVL 4

Accepted Solution

by:
waynej1979 earned 2000 total points
ID: 35431544
Is this computer on the domain?
If win xp try the following
http://support.microsoft.com/kb/306992

remove the stored user and password for the exchange server and then log off and back on again

If windows 7/ vista try the following
http://windows.microsoft.com/en-US/windows-vista/Remove-stored-passwords
0
 

Author Comment

by:gbm33
ID: 35435251
waynej1979: That did the trick. Removing the stored password from the client machine allowed the new network password to work properly and to be passed on to Outlook when accessing the Exchange Server
0
 
LVL 4

Expert Comment

by:waynej1979
ID: 35439360
Great, glad i could help you out, that one has caught me out a few times before!!
0

Featured Post

[Webinar] Cloud and Mobile-First Strategy

Maybe you’ve fully adopted the cloud since the beginning. Or maybe you started with on-prem resources but are pursuing a “cloud and mobile first” strategy. Getting to that end state has its challenges. Discover how to build out a 100% cloud and mobile IT strategy in this webinar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If something goes wrong with Exchange, your IT resources are in trouble.All Exchange server migration processes are not designed to be identical and though migrating email from on-premises Exchange mailbox to Cloud’s Office 365 is relatively simple…
Steps to fix “Unable to mount database. (hr=0x80004005, ec=1108)”.
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…
Whether it be Exchange Server Crash Issues, Dirty Shutdown Errors or Failed to mount error, Stellar Phoenix Mailbox Exchange Recovery has always got your back. With the help of its easy to understand user interface and 3 simple steps recovery proced…
Suggested Courses

868 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question