Learn how to a build a cloud-first strategyRegister Now



Posted on 2011-04-19
Medium Priority
Last Modified: 2012-05-11
I have a user that is experiencing continual LockUps. The only thing that I can see that is the same in every instance is that in the task manager under processes IEOOP.exe running. WHat is IEOOP.exe and why wiuld it be causing the issues it is???? I need your Help, this woman is an EXEC here and not very patient!!!!

Question by:ncasey1209
  • 2
LVL 12

Expert Comment

ID: 35425961
IEOOP is a module by IBM.  Is this an IBM computer/laptop or are you using Lotus Notes ?

Author Comment

ID: 35425983
Yes we do use Lotus Notes. version 8.5
LVL 12

Accepted Solution

atrevido earned 1000 total points
ID: 35426038
I doubt that your problem is IEOOP as this is a module that Lotus notes uses.  She probably just happens to have email open when the machine locks up.
Have you run a virus scan?  Have you defragged the machine?
Deleted temp files and all that cleanup stuff?
Do you guys have a registry cleaner utility that is in your IT bag of tricks, I'd use that as well.
First thing is clean up her machine and see if the problem recurs.

If she won't be patient through your troubleshooting and cleanup efforts then give her a loaner machine while you work on hers

Featured Post

NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Many companies are making the switch from Microsoft to Google Apps (https://www.google.com/work/apps/business/). Use this article to learn more about what Google Apps has to offer and to help if you’re planning on migrating to Google Apps. It is …
Microsoft's Excel has many features that most people will never need nor take advantage of.  Conditional formatting is one feature that you may find a necessity once you start using it.
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
Viewers will learn how to maximize accessibility options in an Excel workbook for users with accessibility issues.

810 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question