Files not showing up on File server / Mapped drives? Refresh issue?
Posted on 2011-04-19
We are currently experiencing some intermittent issues with files not showing up. Our File server is running Windows Server 2008 SP2, It's running the file server role only and also has VSS enabled. The problem is, i've had users complain that when they open up a mapped drive (M drive for example) they see their files, then they'll click on a folder for instance named "Work". Inside there are a bunch of shared folders and files that are shared amongst several groups of people. All have the same rights to the folders. UserA says they put a folder in there, UserB doesn't see it, but still sees the others (and i have verified it myself, and just not taken the users' word for it :) ). They can wait, check back an hour later, reboot, etc, doesn't seem to make it "appear". But, if they go into another folder, then back up or type the path to that folder in the address bar, they get to it just fine, then all of the sudden the folder shows up just fine. We've had a couple people complain specifically about this one folder.
Now today somebody else approached me with the same scenario on a separate network drive, but on the same server. Sounds like a similar issue. She was looking for a file that she was told somebody else put there, but never showed up. About 2 hours later after leaving the explorer window open it appears and shows a date of a few days ago, apparently when the other person put it in there according to them. As far as commonality, each user is using Windows 7 created from and MDT image. Both are accessing the File server via their mapped drives, both are users of the same domain and have full rights to the folder, etc.
Anyone else having any issues with files/folders not showing up? I at first thought it was just a refresh issue with the local desktop since i could make it appear on that first person by going in and back, but hitting F5 didn't make it appear. Now a second person having similar but slightly different issues... Any help or ideas are appreciated, thanks in advance!