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Dell Color Laser 5110cn 006-373 error

pmfjoe
pmfjoe asked
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Last Modified: 2012-05-11
Have a Dell Color Laser 5110cn printer and it is comming up with a 006-373 restart printer error.  The error only occurs when printing to the unit, the unit seems to print test pages just fine.

I have looked every where and can't find this error code, of course the unit is out of warranty so Dell's tech support won't help.

I beleive the unit is comparable to a Xerox Phaser 6300. However the service manual for that unit is not helpful.
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Commented:
http://support.dell.com/support/edocs/systems/5100cn/en/UG/section18.html

that was extremely hard to find...  I had to go just on the error number.  

Condensation may have occurred inside the printer.
      
Do not use the printer for more than one hour.
If this does not solve the problem, contact Dell.
See "Contacting Dell" in the Owner's Manual.

Author

Commented:
@Hutch

I found that but that indicates a 006-370 error.  My error is 373, I do not belive they are the same thing.  And even if they are how can the problem be fixed, there is no condensation in the printer and the printer is in a climate controlled environment.

I am thinking about swapping the controller board to see if that fixed it.
Commented:
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Commented:
the controller board may be a good idea as well.
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