I just received a new Verizon Curve 3G 9330 smartphone.
I'm attempting to connect to the device via USB through the BB Desktop Software.
When I select the Media Sync area (Music or Photos or Videos), I get the following message:
"A problem occurred while attempting to connect to your BlackBerry device"
I tried following the instruction from this link:
And still the same issue.
I'm hoping to transfer files from my laptop (Windows 7 Pro) to my new Curve like pictures, videos and some mp3s.