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Exchange backup question.

So you walk into the client's site.  There is an alert: Exchange 2003 Full Backup not occurred for last 07 days. Exchange aware backup has not been run in last 7 days  at site - domainname/ Resource - servername/ Priority - CRITICAL NON-IMPACT ALERTS ).  

How to quickly determine if that's indeed true and what do they run for backups?  Exchange or the entire system backup.

This is for Exch2003, on SBS2003.

Thanks.
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Tiras25
Asked:
Tiras25
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1 Solution
 
Lee W, MVPTechnology and Business Process AdvisorCommented:
One easy way is to check for Exchange Log files - if they are there, what's the oldest?  When a proper Exchange-aware backup has been performed, the log files are cleared out.
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Tiras25Author Commented:
Yes, I already looked that up.  There are log files under Exchsrvr\MDBDATA\  the oldest one is 3/9/11..
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Lee W, MVPTechnology and Business Process AdvisorCommented:
Than it sounds like there hasn't been an appropriate backup in about 6 weeks.
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Tiras25Author Commented:
Exactly.  Looks like they using a builtin NT Backup.  What's the service for that?  I think someone changed logins so no access there...
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Lee W, MVPTechnology and Business Process AdvisorCommented:
NTBackup is not a service.  it's just a program.  The SBS backup system creates scheduled Tasks and assigns them credentials to run under.  If the credentials changed then the backups would stop running.
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Tiras25Author Commented:
I see.  Where do I see those credentials?  All the errors are pointing to the "is not a valid drive, or you do not have access."  I know the drive is valid, so must be an access permissions.
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Lee W, MVPTechnology and Business Process AdvisorCommented:
That doesn't sound familiar... do you have access to the logs or reports directly?  Can you post them?  It could be the backup selection list has been corrupted.
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Tiras25Author Commented:
Here is a file last log attached.   bkp.txt SBS Backup
Task also attached.  
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Tiras25Author Commented:
Same thing for Exchange Information Store:
Error: SERVERNAME\Microsoft Information Store\First Storage Group is not a valid drive, or you do not have access.
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Lee W, MVPTechnology and Business Process AdvisorCommented:
Sounds like some messed up permissions... the backup job is running under the system account... check the file permissions first (they're easier to check) and try running a backup manually.  (Just type "ntbackup" on a command prompt and (I usually go with the advanced option) perform the backup by manually selecting what to backup (I like to use separate jobs - one for Exchange, one for other data).

(Just a note - I'll be leaving for a while and won't be able to post back for a few hours).
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Tiras25Author Commented:
Thanks a lot for your help.  You always put me on the right path.
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Tiras25Author Commented:
The manual backup look like completed OK.  So sounds like someting with permissions..
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