I am familiar with Cisco CM Express, however, I have been given the task of implementing a new CUCM 8 for our company.
So far this is the only issue I have encountered:
- where do you configure the off-net access code for users to access an outside line - we use 9 on our current CME phone system.
The cisco documentation that I have found using google refers to configuring "click to call". Not what I need.
Does anyone know where in the Cisco UCM Administration to set 9 as the dialed number to gain access to dial an outside number?