MS Office 2010 install returns error 1935

Posted on 2011-04-19
Last Modified: 2012-05-11
When I try and do a fresh install of MS Office 2010 Professional Plus I get the following error.

Microsfot Office Professional Plus 2010 encountered an error during setup.
Error 1935.  An error occurred druing the installation of assembly component {7702D6A3-846B-B087-73600535BE47}. HRESULT: 0x80073712
Question by:clariviere
    LVL 80

    Accepted Solution

    This type of error may occur if you have a previous version of Office (or one of its applications) installed and it happens to be running. This creates a permission error.

    Error caused by .NET framework not being present (or damaged) when expected. "Error message when you try to install an Office program: "Error 1935. An error occurred during the installation of assembly component"
    You may alternatively have a damaged registry entry, and could benefit by using a registry cleaner, as discussed in:

    Battle with Microsoft Security Essentials
    LVL 6

    Expert Comment

    Please run setup /? to find the log file parameter, then run setup.exe with that log file parameter to produce the log file.  Then hopefully the log file will tell you what the issue is and you can attach the log file here for me to look at too.
    LVL 6

    Expert Comment

    I am still waiting for the log file, did you ever figured this one out?  I think both myself and byundt should get some points for effort.  :-)
    LVL 80

    Expert Comment

    We get points not for effort but rather if the suggestion(s) lead to a solution. That's what makes the PAQs so valuable in the Experts Exchange database.

    Questions like this one are somewhat akin to throwing darts at a dartboard. Since we can't reproduce the problem at our end, we can't know for sure that we have ever solved it. All we can do is suggest a procedure that may uncover the real problem, or post a few links that may or may not be relevant.

    That said, it would be helpful if clariviere posted progress to date. The site works best as a collaboration between Asker and Experts. Even if we didn't hit the bullseye, sometimes a few more clues may let us be more helpful.

    LVL 6

    Expert Comment

    I guess it's really hard to see my tone of voice or true meaning through forums.  My happy face at the end of my comment was meant to be a joke...

    Author Closing Comment

    I re-ran did a thorough unistall of 2007, did all the MS updates and then reinstalled 2010 with no issues.  I think it was the .net, sorry for taking so long to get back I was out with pneumonia for about 3 weeks and then I have been playing catch up and finally was able to get back to this issue.  Thanks again.

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    What Is Threat Intelligence?

    Threat intelligence is often discussed, but rarely understood. Starting with a precise definition, along with clear business goals, is essential.

    The System Center Operations Manager 2012, known as SCOM, is a part of the Microsoft system center product that provides the user with infrastructure monitoring and application performance monitoring. SCOM monitors:   Windows or UNIX/LinuxNetwo…
    No matter the version of Windows you are using, you may have some problems with Windows Search running too slow or possibly not running at all. Before jumping into how you can solve this issue, just know there are many other viable alternative deskt…
    The viewer will learn how to simulate a series of coin tosses with the rand() function and learn how to make these “tosses” depend on a predetermined probability. Flipping Coins in Excel: Enter =RAND() into cell A2: Recalculate the random variable…
    The viewer will learn how to use the =DISCRINV command to create a discrete random variable, use this command to model a set of probabilities and outcomes in a Monte Carlo simulation, and learn how to find the standard deviation of a set of probabil…

    758 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    12 Experts available now in Live!

    Get 1:1 Help Now