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How to change alert for a new message in an existing conversation

Posted on 2011-04-19
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Last Modified: 2012-05-11
Hello,

Currently, my existing active conversations are set to "notify me by flashing the conversation window button on the taskbar" but I would like to change it to "Notify me with a pop-up window"

I went to settings on the Alerts tab but it only showed me the following
 alert options
Does anyone know how I can change it?

Kind Regards,
Kirsten
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Question by:Shast
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Expert Comment

by:scifo_dk
ID: 35428636
Well, it seems like you're missing some settings:
http://office.microsoft.com/en-us/communicator-help/setting-alerts-options-HP010333731.aspx

What version of IE are you running?

//Scifo_dk
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Author Comment

by:Shast
ID: 35429226
I'm using IE 8.  I also had a friend check his OCS settings and  "New messages in an existing converstaion" was not an option.
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Expert Comment

by:scifo_dk
ID: 35430813
Hmm, I can think of two issues.

1. Turn off all pop-up blocking software, and features in IE - they can sometimes block the pop-ups from OC.

2. MS has a bug, that makes the pop-up appear behind everything else sometimes, so test it, with the full desktop shown, no other programs running. Does it pop-up now?
-> A lillte help and posible workaround here:
http://superuser.com/questions/251970/how-to-make-new-office-communicator-session-pop-up-in-windows-7

2. Also, I have hard of such an installation beeing faulty, so if the above fails, you should try and reinstall the client.

I just checked my own OC, and there are no more options as I suggested earlier.

//Scifo_dk
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Author Comment

by:Shast
ID: 36345047
I've requested that this question be closed as follows:

Accepted answer: 0 points for Shast's comment http:/Q_26966107.html#35429226

for the following reason:

After some research I found that this is an issue with OCS R2 but has been resolved in LYNC
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Accepted Solution

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Shast earned 0 total points
ID: 36345048
After some research I found that this is an issue with OCS R2 but has been resolved in LYNC
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Expert Comment

by:JustAMod
ID: 36367923
Starting the auto-close procedure on behalf of the question asker.

JustAMod
Community Support Moderator
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