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VM Fusion Disappearance

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Last Modified: 2012-05-11
Hello,

Our development director runs VM Fusion on her Mac. She uses it for a virtual Windows XP machine.

She just installed an Apple update this morning. This, unfortunately, caused her Fusion to stop functioning. The program (and the data) was stored in <Mac HD> / Users / <Company Name> / Documents / Virtual Machines.localized / Windows XP Professional.vmwarevm. When I look for this location, it appears as if the entire <Company Name> folder has disappeared.

I apologize if my nomenclature is confusing. I am not very familiar with Macs. Let's assume for now that we cannot perform Restore Point Execution or other rollback maneuver. Please reply with any fixes and / or ideas to where this folder ran off.

Regards.
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Andrew Hancock (VMware vExpert PRO / EE Fellow)VMware and Virtualization Consultant
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Commented:
Has the user account changed, been deleted?

It looks like the account has been reset.

I assume she may have also lost other documents, and settings, has she notice a desktop change, and possibly desktop settings?

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Commented:
It appears as though the account may have been deleted. She has not lost any other documents or settings.
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Commented:
Would a simple update delete a whole user account?

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Commented:
Um, bump?
Andrew Hancock (VMware vExpert PRO / EE Fellow)VMware and Virtualization Consultant
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Commented:
It's possible, if you didn't backup the Mac beforehand.
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Commented:
Thanks, I'll check it out. My boss thinks he can pull a back up from somewhere if we cannot find the profile. Moral: Yay for consistent back-ups!

Commented:
indeed.  
Andrew Hancock (VMware vExpert PRO / EE Fellow)VMware and Virtualization Consultant
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Commented:
Moral of the story, perform a full backup before you make any changes to the OS, or download random Updates (remind you Boss, politely!)
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