paypal website payments pro not showing tax

Posted on 2011-04-19
Medium Priority
Last Modified: 2012-08-13
I have website payments pro set up in my magento store (ver and magento adds on sales tax correctly. Paypal reports the gross payment including both the merchandise and the sales tax correctly, but shows "$0" sales tax collected.

Paypal standard payments show tax correctly... just when customer uses credit card is the problem.

Any help?
Question by:BossTurbo
  • 2
LVL 29

Accepted Solution

coreybryant earned 2000 total points
ID: 35437580
It could be a billing issue (i.e. it looks at the billing zip code).  You need to contact Paypal so they can look at the transactions that had the issue to see what happened.

Author Comment

ID: 35445657
Thanks, I'll hit them up when I have a chance and see if they can fix it.  I just noticed my other site does it to, using a completely different shopping cart - and a different paypal account.

Author Closing Comment

ID: 35694481
Paypal just said to look at the shopping cart, as many carts don't send the itemized information for payments pro, just teh gross sale.

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