paypal website payments pro not showing tax

Posted on 2011-04-19
Last Modified: 2012-08-13
I have website payments pro set up in my magento store (ver and magento adds on sales tax correctly. Paypal reports the gross payment including both the merchandise and the sales tax correctly, but shows "$0" sales tax collected.

Paypal standard payments show tax correctly... just when customer uses credit card is the problem.

Any help?
Question by:BossTurbo
    LVL 29

    Accepted Solution

    It could be a billing issue (i.e. it looks at the billing zip code).  You need to contact Paypal so they can look at the transactions that had the issue to see what happened.

    Author Comment

    Thanks, I'll hit them up when I have a chance and see if they can fix it.  I just noticed my other site does it to, using a completely different shopping cart - and a different paypal account.

    Author Closing Comment

    Paypal just said to look at the shopping cart, as many carts don't send the itemized information for payments pro, just teh gross sale.

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