ActiveSync Push simply stopped working, tried everything
Posted on 2011-04-19
My phone has stopped getting my mail. It not only doesn't direct push to it, but it also won't seek it out at the 15-minute interval. The phone has been working for weeks with our server and I have made no changes to the server before the problem started.
Phone: Droid X running latest Android 2.2.3 (Froyo) enterprise data plan with push enabled.
Server: Exchange 2010 SP1 Rollup 3
I don't know if others are having the push problem. Most anyone else with phones don't use direct push and nobody so far has complained. I have yet to ask if they are having problems So far it may just be me.
I am a local admin on the servers and on workstations. I was a domain admin but encountered the problem with "inherit permissions" in AD. So I removed myself from those domain admin groups. I checked today and I still have "inherit permissions" set. I am not getting any errors in the application logs about permissions or anything like that.
If I manually seek the mail I receive mail but it won't seek on it's own and won't push.
I have rebooted the server(s).
I was on rollup 2 when I started debugging, i upgraded.
I have reset the ActiveSync and owa directories on the server in the console.
I turned on debugging for my user (set-CASMailbox -Identity username -ActiveSyncDebugLogging $true) but i don't see debugging messages anywhere and dont' know where to look.
I have rebooted the phone
I have removed the account from my phone and re-added it.
The phone had a factory-reset done on it only two weeks ago, I would rather not do that again.
I am at my whits end and can't figure out anything else to do. I may have done more debugging of this than this but I don't remember anything. PLEASE HELP ME!