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  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 353
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webserver not connecting

hi,
we have a webserver where users are accesing info internally and also from outside.
from yesterday onwards outside users are not able to connect to the webserver and they are connected via sonicwall vpn. all internal users are able to access.
it si windows 2003 server.
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kurajesh
Asked:
kurajesh
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1 Solution
 
cjrmail2kCommented:
sounds as though it could be DNS, have you tried to get them to ping by name and by IP address. This is a good start. Also a tracert result could help.
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kurajeshSenior Systems AnalystAuthor Commented:
i did that , gave the hostname and ip address from remote system , was coming as page cannot be displayed whereas it is working perfectly in lan.
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cjrmail2kCommented:
Can you ping the host name and the IP?
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kurajeshSenior Systems AnalystAuthor Commented:
the issue was solved by our iis admin, but not clear about the solution still
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kurajeshSenior Systems AnalystAuthor Commented:
i cant say what was the exact problem but dns resolution was definitely one of the troubleshooting to this issue. anyhow it was resolved vy an iis admin. thanks for your post
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