webserver not connecting

Posted on 2011-04-20
Last Modified: 2012-05-11
we have a webserver where users are accesing info internally and also from outside.
from yesterday onwards outside users are not able to connect to the webserver and they are connected via sonicwall vpn. all internal users are able to access.
it si windows 2003 server.
Question by:kurajesh
    LVL 10

    Accepted Solution

    sounds as though it could be DNS, have you tried to get them to ping by name and by IP address. This is a good start. Also a tracert result could help.
    LVL 1

    Author Comment

    i did that , gave the hostname and ip address from remote system , was coming as page cannot be displayed whereas it is working perfectly in lan.
    LVL 10

    Expert Comment

    Can you ping the host name and the IP?
    LVL 1

    Author Comment

    the issue was solved by our iis admin, but not clear about the solution still
    LVL 1

    Author Closing Comment

    i cant say what was the exact problem but dns resolution was definitely one of the troubleshooting to this issue. anyhow it was resolved vy an iis admin. thanks for your post

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