Yogesh_Exchange_Expert
asked on
outlook 2010
Dear professionals,
my one of the client having issues with receiving fax on outlook 2010 when they have recently migrated to 2010 outlook earlier they was on 2003 outlook. while they receive fax emails on 2010 they comes as read not unread if they try to make it as unread so they are not able to do so. please help 2003 is working fine with no issues.
my one of the client having issues with receiving fax on outlook 2010 when they have recently migrated to 2010 outlook earlier they was on 2003 outlook. while they receive fax emails on 2010 they comes as read not unread if they try to make it as unread so they are not able to do so. please help 2003 is working fine with no issues.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
ONe would guess that a fax gets sent to a number, a 3rdparty fax application receives the fax, the application the sends the fax via and email account to the user?
i will try below and update you
You can eliminate this by closing outlook and running
Start>Run>Outlook.exe /cleanviews
Close and reopen using
Start>Run>Outlook.exe /cleanrules