Sound Card Problem

Posted on 2011-04-20
Last Modified: 2012-05-11
I have formatted my hard disk and installed Win 7 Home Premium 32bit. I have also a old Sound Card Creative Sound Blaster Audigy. I found a driver for the card but when installation starts an error pops up as below.

Please help.
Question by:David Camilleri
    LVL 3

    Expert Comment


    Open the control panel / system / device manager

    click on the game port and sound device

    you should see your audigy card with a yellow question mark.

    delete it, reboot and do not click on the popup new hardware found, immediately run the audigy setup program.


    Author Comment

    by:David Camilleri
    Cannot see question yellow question mark.

    LVL 10

    Expert Comment


    Author Comment

    by:David Camilleri
    Same error dialog pops up.
    LVL 14

    Accepted Solution

    The card is not showing up in device manager (windows can't "see" the card), that is why the driver install is failing.  Your sound card may be dead or possibly inserted incorrectly (not deep enough into the slot).  Remove and reseat the sound card, preferably in a different slot.

    Author Comment

    by:David Camilleri
    I have inserted the sound card in a different slot but it seems that the card is dead. Tomorrow I will buy a new one. Leep you posted Canuck.
    LVL 27

    Expert Comment

    This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.

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