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Sharepoint WSS 3.0 (free version) has a IT Help Desk Template Site you could implement.<br />
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or if you want open source php web based..try HESK (hesk.com)<br />
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Good Luck.
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Sharepoint WSS 3.0 (free version) has a IT Help Desk Template Site you could implement.

or if you want open source php web based..try HESK (hesk.com)



Good Luck.

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how to change the zone of it..i selected a new zone while &nbsp;creating this but iits still showing old zone which i dont think so suits here...any help in this regard<br />
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how to change the zone of it..i selected a new zone while  creating this but iits still showing old zone which i dont think so suits here...any help in this regard




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hi we have a large network and on daily basis we recive calls from people for thier computer networks related problems.i was looking for any software which we can use log every call so that we can track it down in the future that what happened and how it was fixed so if happens again we only need to fall back to it..any web-based solution i would love to use so that every body in IT dept can make an entry in to it indepently.....like setting up our own local iis server etc etc.......................<wbr />....any help in this regard would be highly appreciated<br />
<br />
thanks in advance
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hi we have a large network and on daily basis we recive calls from people for thier computer networks related problems.i was looking for any software which we can use log every call so that we can track it down in the future that what happened and how it was fixed so if happens again we only need to fall back to it..any web-based solution i would love to use so that every body in IT dept can make an entry in to it indepently.....like setting up our own local iis server etc etc...........................any help in this regard would be highly appreciated

thanks in advance

Solution which logs our daily bases calls from clients off Troubleshooting IT Issues

Network analysis is the process of identifying and remediating the processes and systems within a network, including performance, connectivity and security. The process is performed through the use of tools developed for monitoring and analyzing network activity. Network problems that involve finding an optimal way of doing something are studied under the name combinatorial optimization. Examples include network flow, shortest path problem, transport problem, transshipment problem, location problem, matching problem, assignment problem, packing problem, routing problem, Critical Path Analysis and PERT (Program Evaluation & Review Technique).

Network Analysis

The term "Backup" means the methods and processes involved to copy computer data (system data as well as application data) to media other than the ones where the data originally live (disk, tape, optical, cloud). "Restore" in turn means the methods and processes involved in data recovery, i. e., bringing back copied computer data to their original location. Backup/Restore primarily serves as a means of protection against data loss, be it due to disaster, corruption or sabotage. It can also be used for recovering data from an earlier point in time and even for cloning machines or applications. There is a wide variety of backup/restore software available, from expensive commercial products to free or open source tools.