Calendar Sync issue after Blackberry Enterprise Server upgrade

Posted on 2011-04-20
Last Modified: 2012-06-27

I upgraded my BES from 4.1.2 to 4.1.4 yesterday, everything works fine apart from some users caledar does not sync anymore.

Can someone let me know, how to fixc it.

Question by:abdullahjamali
    LVL 14

    Accepted Solution

    Search the BES and the Exchange server for CDO.DLL

    Make sure that all file versions match. If they don't, copy the version from the Exchange server %install path%/bin directory into the Windows/System32 directory on the BES, start a Run command and type: regsvr32 cdo.dll

    This will register the correct CDO helper on the BES and allow users to synchronise their Calendars.
    LVL 12

    Expert Comment

    Make sure besadmin has the required permissions :

    Send As
    Receive As
    Information Store

    Also, as asked in first comments, check the Cdo version as well

    Author Closing Comment

    Pointed in the right direction
    LVL 14

    Expert Comment

    by:Mike Sullivan
    Can you give us a detail of what the actual problem was so that we can assist other people in future?

    Author Comment

    the problem was mentioned in the question and i followed the steps you suggested and it worked, now i have another issue that is the same as above for another user and i have also posted a questions about it, can you help?
    LVL 14

    Expert Comment

    by:Mike Sullivan
    Already answered it :-)

    Featured Post

    Are your corporate email signatures appalling?

    Is it scary how unprofessional your email signatures look? Do users create their own terrible designs and give themselves stupid job titles? You can make this a lot easier for yourself by choosing an email signature management solution from Exclaimer today.

    Join & Write a Comment

    Resolve Outlook connectivity issues after moving mailbox to new Exchange 2016 server
    ADCs have gained traction within the last decade, largely due to increased demand for legacy load balancing appliances to handle more advanced application delivery requirements and improve application performance.
    To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
    how to add IIS SMTP to handle application/Scanner relays into office 365.

    755 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    21 Experts available now in Live!

    Get 1:1 Help Now