MIcrosoft Exchange 2003 on SBS 2003 connection trouble with iPhone G3 and iPad2
Posted on 2011-04-20
OK let me start by saying I have no idea where to start here. I am not that familiar with Exchange or Active Directory.....thus my problem. I'll admit to be a neophite when it comes to that side of things so be warned. Please try not to assume anything when responding to this post.
That said, here's the issue. I have two users with nice new toys! First I have an iPhone G3, second I have an iPad2. We are using an HP DL380 G4 rack server running SBS 2003 SP2, Exchange 2003 SP1 (I know I'm trying to work out the time to apply the SP2 update), Active Directory.
Here's what I know, port 443 is open, we regularly use OWA and RWW to connect to our Exchange accounts and our desktops. Our SSL certificate is self signed, do these devices require a root SSL certificate in order to establish a valid connection? At the moment because of this we only require basic authentication. Can a connection be established with these devices to an Exchange account when Exchange is only at SP1?
Whenever I try to establish a connection to the Exchange account all I get is "Unable to verify the account information."
I've read MANY posts and articles on making this work, but most of them are at least 5 years old! Does anyone have a clear and definitive guide to setting up the necessary components to make this work?
What I want to know is what was wrong with the Blackberries they were using???
Thanks to all in advance for your patience, if I am slow to respond it's only because I'm running the IT office part time along with my other duties!