Import/Export Outlook Express 6

Posted on 2011-04-20
Last Modified: 2012-05-11
My mother changed service providers and wants to continue using Outlook Express 6 as her email client. It was no problem getting her new account set up to send and receive mail but how do I import her email messages from her old outlook express account to the new one on the same machine?

Thank you!

Question by:RobertEhinger
    LVL 4

    Accepted Solution

    Try these...

    Importing Outlook Express data

    To restore data, you may need to re-create the Identities for each user, prior to using the following steps. Repeat each step, as needed, for each Identity.
    Import Messages from the Backup Folder
    To import your Outlook Express e-mail messages from the Backup folder: 1. On the File menu, point to Import, and then click Messages.
    2. In the Select an e-mail program to import from box, click Microsoft Outlook Express 5 or Microsoft Outlook Express 6, and then click Next.
    3. Click Import mail from an OE5 store directory or Import mail from an OE6 store directory, and then click OK.
    4. Click Browse, and then click on the Mail Backup folder on your desktop.
    5. Click OK, and then click Next.
    6. Click All folders, click Next, and then click Finish.

    Import the Address Book File

    To import your Outlook Express address book: 1. On the File menu, click Import, and then click Other Address Book.
    2. Click Text File (Comma Separated Values), and then click Import.
    3. Click Browse.
    4. Locate the Mail Backup folder on your desktop, click the address book Backup.csv file, and then click Open.
    5. Click Next, and then click Finish.
    6. Click OK, and then click Close.

    Import the Mail Account File
    To import your Outlook Express mail account file: 1. On the Tools menu, click Accounts.
    2. On the Mail tab, click Import.
    3. In the Look In box, locate the Mail Backup folder on your desktop.
    4. Click the mail account that you want to import, and then click Open.
    5. Repeat these steps for each mail account that you want to import.
    6. Click Close.
    LVL 24

    Expert Comment

    by:Sekar Chinnakannu
    LVL 20

    Assisted Solution

    It would have been a lot simpler if she had simply changed the email account information on her existing OE account, rather than setting up a new identity, as you seem to have done... But now that the new identity is in place, you need to do the import function described.

    The existing mail is in a folder named something like C:\Documents and Settings\<user>\Local Settings\Application Data\Identities\{514A5D46-0728-4765-A368-950D3959B0A5}\Microsoft\Outlook Express\. The actual hexadecimal string after \Identities\ will vary for each identity. This is the source folder that you use to import messages to a new identity.

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