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log your daily basis troubleshooting calls

Medium Priority
Last Modified: 2012-05-11
hi we have a large network and on daily basis we recive calls from people for thier computer networks related problems.i was looking for any software which we can use log every call so that we can track it down in the future that what happened and how it was fixed so if happens again we only need to fall back to it..
thanks in advance
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i will not mind if any software is a purchased version....i will buy it.....

Guy Hengel [angelIII / a3]Billing Engineer
Most Valuable Expert 2014
Top Expert 2009

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