Gerhardpet
asked on
Outlook PST is at 0KB
I don't know what happen but I have one user that got an error in outlook that the pst file is not accesible.
The file is there and she has lots of emails in it but it is at 0KB
In other words the file has no information in it.
Any ideas why?
The file is there and she has lots of emails in it but it is at 0KB
In other words the file has no information in it.
Any ideas why?
ASKER
Where can I find scanpst?
Sadly the user does not have a backup. I've already warn the company but they are not willing to do anything about it at this point.
Sadly the user does not have a backup. I've already warn the company but they are not willing to do anything about it at this point.
SOLUTION
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ASKER CERTIFIED SOLUTION
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ASKER
leeflowers,
Tried your suggesting and it did not work.
I will be upgrading my customer to exchange soon to move away from PST files.
Thank you for trying to help
Tried your suggesting and it did not work.
I will be upgrading my customer to exchange soon to move away from PST files.
Thank you for trying to help
PST files are very fragile. I know it is probably not the answer you want to hear, but, if SCANPST doesn't fix the file, you will need to recover from backup.