symactec EndPoint Manager console unable to comunicate/create  the database

Posted on 2011-04-20
Last Modified: 2013-11-22
Hi Guys,

I am redeploying my corporate antivurus... Symantec Endpoint v11.
After installing the console I am not able to comunicate with the database. I got the following error

Creating database failed. ErrorCode = -9999 Message: Cannot run program "C:\Program": CreateProcess error=193, %1 is not a valid Win32 application Cannot run program "C:\Program": CreateProcess error=193, %1 is not a valid Win32 application
      at java.lang.ProcessBuilder.start(
      at java.lang.Runtime.exec(
      at java.lang.Runtime.exec(
      at java.lang.Runtime.exec(
      at com.sygate.scm.server.util.ServerUtil.removeEmbeddedDBService(
      at com.sygate.scm.server.util.ServerUtil.createDB(
      at com.sygate.scm.install.util.EmbeddedDBCreator.createDB(
      at com.sygate.scm.install.ui.MainFrame.prepareDatabase(
      at com.sygate.scm.install.ui.MainFrame.configureDB(
      at com.sygate.scm.install.ui.smb.WizardFrame.nextBtnActionPerformed(
      at com.sygate.scm.install.ui.smb.WizardFrame.access$200(
      at com.sygate.scm.install.ui.smb.WizardFrame$2$1.construct(
      at com.sygate.scm.install.util.SwingWorker$
Caused by: CreateProcess error=193, %1 is not a valid Win32 application
      at java.lang.ProcessImpl.create(Native Method)
      at java.lang.ProcessImpl.<init>(
      at java.lang.ProcessImpl.start(
      at java.lang.ProcessBuilder.start(
      ... 13 more
MainFrame >> configureDB > Creating database failed. SEPM's error code is [-9999]. Error message is [Cannot run program "C:\Program": CreateProcess error=193, %1 is not a valid Win32 application].

I have tried to do a fresh installation but the problems is still there.  any ideas!
Question by:nttech
    LVL 12

    Accepted Solution

    The issue is here Cannot run program "C:\Program":. That is not a valid path.

    How are you trying to install the software? Local keyboard access? RDP?

    What version are you trying to install?

    Author Comment

    LVL 38

    Expert Comment

    This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.

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