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Error Restoring Contacts to mailbox in Exchange 2007 using BE 12.5

Backing up a remote Exchange 2007 server running Server 2003 x64 with Server 2003 x64 running Symantec Backup Exec 12.5.  Trying to restore contacts to a mailbox results in a Failed job with error V-70-57344-757.  I have followed the error report from Symantec.  The account trying to the Backup is Backup and it is a domain admin, Exchange org admin, has a mailbox, has had mail sent and recieved, is not hidden.  Checking credential on a test job succeeds.  


V-79-57344-757 - Cannot back up one or more properties for one or more mail messages. Review the resource credentials for the job, and then run the job again.
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InvisibleTerror
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InvisibleTerror
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1 Solution
 
Rodney BarnhardtServer AdministratorCommented:
You say you are getting this error trying to restore, but the error indicates you are backing up data. Is this a restore or a backup?
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Rodney BarnhardtServer AdministratorCommented:
Also, is the restore from a recent backup. Lately, I have seen several people posting restore problems, but after asking a few questions, they are trying to restore from an Exchange 2003 to 2007 or from 2007 to 2010. This does not work. You cannot restore a backup from one version of Exchange to another version.
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InvisibleTerrorAuthor Commented:
This is a restore and that is the error that comes up running it.  The backup is now about 2 weeks old and from the same version on Exc 2007.  
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Rodney BarnhardtServer AdministratorCommented:
Do you perform GRT backups? If not, then you cannot restore individual items. You have to mount the store to a RSG, then perform a merge.
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InvisibleTerrorAuthor Commented:
The issue was that the contacts would not restore or merge with the existing contacts for some reason.  I exported all the contacts from the users mailbox and then deleted them.  Ran the restore and it went fine.  Merged in the exported contacts.
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InvisibleTerrorAuthor Commented:
I found a work around.
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