Vmware Virtual Machine network card not working

Posted on 2011-04-20
Last Modified: 2012-05-11
One of my VMware virtual machine network connection stops working.  the nic card disappeared from the control panel, but when i go to the device manager, i can see it and it says that the devices is working.  I've tried removing and reinstalling the NIC card, but still no luck.  Before I delete the VM, does anyone have any suggestion on how I can get the network portion working so I can transfer some files out (about 2GB of data).  I don't want to lose it, but it seems like there is no other method.  I tried going into safe mode, but it kept rebooting the VM.  I tried to boot from a windows 2003 cd and i'm not able to get to the boot selection screen.  it does not respond to my keyboard entry no matter how fast I push it.  
Question by:TAS-IT
    LVL 23

    Assisted Solution

    by:Brian Gee
    Try reinstalling VMware Tools before doing anything else.
    LVL 3

    Expert Comment

    from vm "edit setting", remove the vNIC. Reboot the vm guest and re-add a new vNIC.
    Then RDP on the vm guest , reconfigure network setting, It should take care the problem. in an OS level remove NIC (by remove/readd from device manager) won't fix the issue.
    I am not sure why, But it happens on my vmware environment sometime.
    Hope this helps.
    LVL 42

    Accepted Solution

    If it fails try to disable the nic and add a new one - vmxnet3 and re-ip it, see what happens.

    Author Comment

    Thanks for the quick reply, but both solution did not work.  Any other suggestions on getting my data out?
    LVL 42

    Expert Comment

    If you need to pull the data off here's what I would do:

    1.  Create another VMDK (virtual disk)
    2.  Copy data to virtual disk
    3.  Attach virtual disk to another VM and pull data off.
    LVL 3

    Assisted Solution

    agree to Paulsolov
    if you just want to get the data off from this vm guest, you may power off this server. Then connect this server's disk to another VM.
    open edit on another VM, add hard disk, use an existing disk, browes to the original server's vmdk file,
    you will see a new disk on the server, input and assign a drive letter. you should see all data file on the new disk.

    Author Closing Comment

    after mounting the disk to another VM so I may get the data out, I uninstall SP2 and the server was working again.  thanks

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