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Vmware Virtual Machine network card not working

TAS-IT
TAS-IT asked
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Last Modified: 2012-05-11
One of my VMware virtual machine network connection stops working.  the nic card disappeared from the control panel, but when i go to the device manager, i can see it and it says that the devices is working.  I've tried removing and reinstalling the NIC card, but still no luck.  Before I delete the VM, does anyone have any suggestion on how I can get the network portion working so I can transfer some files out (about 2GB of data).  I don't want to lose it, but it seems like there is no other method.  I tried going into safe mode, but it kept rebooting the VM.  I tried to boot from a windows 2003 cd and i'm not able to get to the boot selection screen.  it does not respond to my keyboard entry no matter how fast I push it.  
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Top Expert 2011
Commented:
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from vm "edit setting", remove the vNIC. Reboot the vm guest and re-add a new vNIC.
Then RDP on the vm guest , reconfigure network setting, It should take care the problem. in an OS level remove NIC (by remove/readd from device manager) won't fix the issue.
I am not sure why, But it happens on my vmware environment sometime.
Hope this helps.
Senior IT Advisor
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Top Expert 2008
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Commented:
Thanks for the quick reply, but both solution did not work.  Any other suggestions on getting my data out?
Paul SolovyovskySenior IT Advisor
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Commented:
If you need to pull the data off here's what I would do:

1.  Create another VMDK (virtual disk)
2.  Copy data to virtual disk
3.  Attach virtual disk to another VM and pull data off.
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after mounting the disk to another VM so I may get the data out, I uninstall SP2 and the server was working again.  thanks
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