Mouse doesnot function

No mouse connected to my laptop is able to function.
The USB ports are active as they recognize other USB devices.
LVL 1
diteps06Asked:
Who is Participating?
 
diteps06Connect With a Mentor Author Commented:
Activate some windows services
0
 
rindiCommented:
Check the BIOS for a setting where you can enable/disable mice/keyboards on USB ports.
0
 
rindiCommented:
Forgot to mention, there could also be a further BIOS setting wher you can set the pointing device priority from the internal, both, or external only device(s).
0
 
Brian GeeCommented:
Try another mouse to rule out the device as being a possible issue.

Also, download and run a quick scan with Malwarebytes (anti-malware program) and any anti-virus program you may have on this system. I've seen an instance before where a malware/virus infection compromised mouse functionality, but after infection removal, the device was functional again.
0
 
diteps06Author Commented:
I activated some windows servics and the mouse stated functioning. Most of the solutions mentioned a virus or malware scan. It was done but it didn't resolved the problem
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.