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Mouse doesnot function

Posted on 2011-04-21
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Last Modified: 2012-05-11
No mouse connected to my laptop is able to function.
The USB ports are active as they recognize other USB devices.
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Question by:diteps06
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by:rindi
ID: 35439206
Check the BIOS for a setting where you can enable/disable mice/keyboards on USB ports.
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by:rindi
ID: 35439214
Forgot to mention, there could also be a further BIOS setting wher you can set the pointing device priority from the internal, both, or external only device(s).
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by:Brian Gee
ID: 35446163
Try another mouse to rule out the device as being a possible issue.

Also, download and run a quick scan with Malwarebytes (anti-malware program) and any anti-virus program you may have on this system. I've seen an instance before where a malware/virus infection compromised mouse functionality, but after infection removal, the device was functional again.
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diteps06 earned 0 total points
ID: 35696234
Activate some windows services
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Author Closing Comment

by:diteps06
ID: 35718574
I activated some windows servics and the mouse stated functioning. Most of the solutions mentioned a virus or malware scan. It was done but it didn't resolved the problem
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