Mouse doesnot function

Posted on 2011-04-21
Last Modified: 2012-05-11
No mouse connected to my laptop is able to function.
The USB ports are active as they recognize other USB devices.
Question by:diteps06
    LVL 87

    Expert Comment

    Check the BIOS for a setting where you can enable/disable mice/keyboards on USB ports.
    LVL 87

    Expert Comment

    Forgot to mention, there could also be a further BIOS setting wher you can set the pointing device priority from the internal, both, or external only device(s).
    LVL 23

    Expert Comment

    by:Brian Gee
    Try another mouse to rule out the device as being a possible issue.

    Also, download and run a quick scan with Malwarebytes (anti-malware program) and any anti-virus program you may have on this system. I've seen an instance before where a malware/virus infection compromised mouse functionality, but after infection removal, the device was functional again.
    LVL 1

    Accepted Solution

    Activate some windows services
    LVL 1

    Author Closing Comment

    I activated some windows servics and the mouse stated functioning. Most of the solutions mentioned a virus or malware scan. It was done but it didn't resolved the problem

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