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Avatar of snagsy1980
snagsy1980🇬🇧

Exchange 2007 Out of office
Hello,

we have a clinet who can access out of office on OWA but not on outlook (server is not available)

I have followed http://support.microsoft.com/kb/940726/ to repoint the virtual directories to the correct urls but it still wont work.

output from test email autoconfig is as follows:

autodiscover FAILED (0x80004005) http status codes of 404 and 403

please help!

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Avatar of Ahmed786Ahmed786🇮🇳

Try below shell command

get-webservicesvirtualdirectory | Set-WebServicesVirtualDirectory -WindowsAuthentication:$true

Please reply the output
Avatar of snagsy1980snagsy1980🇬🇧

ASKER

The command completed successfully but no settings of"servername\ews (default web site) have been modified
Avatar of Ahmed786Ahmed786🇮🇳

Try testexchangeconnectivity.com

And then use the outlook connectivity test and post back the results of both
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Avatar of Ahmed786Ahmed786🇮🇳

After performing my first command, have u restarted ur exchange services ?

IF not then please restart all the services and try your issue might be resolved.
Avatar of Ahmed786Ahmed786🇮🇳

sorry to mention that please RESTART IIS service as well
Avatar of snagsy1980snagsy1980🇬🇧

ASKER

i cant perform the online test as it the session times out before i complete the details!

but the auto config output is attached
Autoconfig-output.jpg
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Avatar of praveenkumare_sppraveenkumare_sp🇮🇳

Check the authentication on Autodiscover Virtual Directory > you should have Basic and Integrated

if u have any thing else remove and make sure u have only  Basic and Integrated

Pull up a IE in the the client machine and try browsing the SCP url ur getting in the auto config output

let me know what happens
Avatar of snagsy1980snagsy1980🇬🇧

ASKER

the dirctory security settings are as you suggested. i get an http 403 forbidden status code when i try to browse to the SCP
Avatar of Ahmed786Ahmed786🇮🇳

Have u restarted IIS ? if no then please restart it and check, as after running my first command ISS needs to be restarted
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Avatar of snagsy1980snagsy1980🇬🇧

ASKER

yes i restarted the IIS admin service
ASKER CERTIFIED SOLUTION
Avatar of MegaNuk3MegaNuk3🇬🇧

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Avatar of Ahmed786Ahmed786🇮🇳

If after restarting IIS doesn't resolves then please follow below steps.


Adding dns server  a host record.
Host record name must be autodiscover and give exchange server ip
Avatar of MegaNuk3MegaNuk3🇬🇧

If you want to bypass the SCP you can add a DNS SRV record:
http://support.microsoft.com/kb/940881

But I don't think this is your issue as the SCP is returning a URL. you just need to get the URL working
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Avatar of snagsy1980snagsy1980🇬🇧

ASKER

legend, this guide is very good!
Avatar of MegaNuk3MegaNuk3🇬🇧

Thanks for liking my guide. Is your issue sorted now? Was it the NTFS permissions?

Xoxo
Avatar of snagsy1980snagsy1980🇬🇧

ASKER

yes its sorted, not sure if it was ntfs as i followed the guide from start to finish!
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Avatar of MegaNuk3MegaNuk3🇬🇧

Oh, OK. So you did the complete reset? Glad it worked for you.
Avatar of MegaNuk3MegaNuk3🇬🇧

Ignore the 'xoxo' I was typing an SMS to my wife at the same time... Oops
Avatar of snagsy1980snagsy1980🇬🇧

ASKER

hey we are all engineers in love lol
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Avatar of MegaNuk3MegaNuk3🇬🇧

Lol
In love with IT
Certainly has it's ups and downs like any relationship...
Avatar of snagsy1980snagsy1980🇬🇧

ASKER

me too, it has more downs where i work lol
Avatar of MegaNuk3MegaNuk3🇬🇧

Change jobs ;-)
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Avatar of snagsy1980snagsy1980🇬🇧

ASKER

excellent advice, just so happens i got a new job yesterday, awaiting contract!
Avatar of MegaNuk3MegaNuk3🇬🇧

Good luck and congratulations...
Avatar of snagsy1980snagsy1980🇬🇧

ASKER

thank you sir, happy easter :)
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Avatar of MegaNuk3MegaNuk3🇬🇧

No need to call me sir... I haven't been knighted yet.

Have a good Easter too.
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Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.