drgleockler
asked on
Can't send an email attachment through MS Word
I am able to send email attachmnents fine, but when I use the "send to" option in Word it will create the message with the attachment but won't send.
ASKER
It brings the attachment into an Outlook message just fine, but it just won't let me send it.
Are you able to save the draft, close it, and then re-open it from Outlook to send? Afterward, try sending the document from Word as attachment again to see if the issue persists (this just happened to me, and it reminded me of this thread, so what I employed for a fix is just what I posted now... it works fine for me now).
ASKER
I am unable to save it as a draft...it just saves as a Word document. I can send the document if I don't save it as an attachment...if the word doc embeds in the email message it works fine.
Check this setting
Options> Mail> Under Save messages
Check box> Save Copy of Sent items.
See if this is checked.
Options> Mail> Under Save messages
Check box> Save Copy of Sent items.
See if this is checked.
Just so I understand this more clearly... you are able to generate an email draft with the Word attachment intact. The Send button does not work (does not do anything when pressed). When you press the Save icon in the email draft, it does not save (instead only asking you if you want to save a Word document)?
Typically, pressing the Save button in the email draft will not render any response. You would then be able to close your draft and then retrieve it later from the Drafts folder or Inbox.
Typically, pressing the Save button in the email draft will not render any response. You would then be able to close your draft and then retrieve it later from the Drafts folder or Inbox.
ASKER
That's exactly what's happening...it tries to save the word doc that youhave attached, not the email.
Are you getting an error when you try to send email?
I have enclosed link worth reading because it has solved you issue for many other users, but they all seem to have an error message when they sent message.
http://www.technologyquestions.com/technology/microsoft-office/114700-unable-send-attachment-word.html
I have enclosed link worth reading because it has solved you issue for many other users, but they all seem to have an error message when they sent message.
http://www.technologyquestions.com/technology/microsoft-office/114700-unable-send-attachment-word.html
ASKER
Sorry for the delay.
There is no error message...the Send button just doesn't do anything.
There is no error message...the Send button just doesn't do anything.
ASKER
Any other ideas? It's still an issue...
Thanks.
Thanks.
ASKER CERTIFIED SOLUTION
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http://support.microsoft.com/?kbid=290936
Make aure your default email client is groupwise.
Internet Explorer/Tools/Internet Options/Programs/ changed email to groupwise email
1) IExplorer > Tools > Internet Options > Programs
Select groupwise email under "Email
2) Oulook2K > Tools > Options > Other> Check "Make Outlook default
3) Right Click on the Start button > Properties> Click on Customize under Start menu and under Email select
4) Windows 7 search > type in set default programs