Outlook 2007: Business Contact Manager installation failure
On a Windows XP Pro SP3 Computer I am trying to install MS Office Business Contact Manager 2007 for Outlook 2007. I get an error message during the installation that refers me to the attached LOG file. It states that it cannot access a file on the CD drive. I have used multiple drives and multiple CDs with no success. the installation starts ok so I don't believe its a disk issue at all.
I copied the CD contents locally and tried to installing from there. No go. I also used the Windows Installer CleanUp Utility. It did not have a file for Business Contact Manager. Attached is the error log that was produced and a screenshot of the message.
This is my second posting for this issue. The previous was https://www.experts-exchange.com/questions/26903881/Business-Contact-Manager-2007-installation-failure.html error-business-contact-mgr-2007-.pdf MBSsetuptmp117.log
I copied the CD contents locally and tried to installing from there. No go. I also used the Windows Installer CleanUp Utility. It did not have a file for Business Contact Manager. Attached is the error log that was produced and a screenshot of the message.
This is my second posting for this issue. The previous was https://www.experts-exchange.com/questions/26903881/Business-Contact-Manager-2007-installation-failure.html error-business-contact-mgr-2007-.pdf MBSsetuptmp117.log
ASKER
Hi
Yes I have multiple CDs. Office is on Disk 1 and BCM is on Disk 2. The error messages just states that " ... Disk 2 cannot continue".
Yes I have multiple CDs. Office is on Disk 1 and BCM is on Disk 2. The error messages just states that " ... Disk 2 cannot continue".
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ASKER
Thank you for your assistance so far.
ASKER
I can't believe all my Bing searches never gave this link as a result. Disappointing because I found the fix right away. Below are the instructions I followed and then re-ran the installation from CD. Worked fine. Thanks for the link.
1.On the Start menu, click Control Panel.
2.In Control Panel, click Add or Remove Programs, and then click Remove a program.
3.In the Currently installed programs list, click Microsoft Primary Interop Assemblies, and then click Remove.
4.Follow the instructions on your screen.
1.On the Start menu, click Control Panel.
2.In Control Panel, click Add or Remove Programs, and then click Remove a program.
3.In the Currently installed programs list, click Microsoft Primary Interop Assemblies, and then click Remove.
4.Follow the instructions on your screen.
>> I can't believe all my Bing searches never gave this link as a result.
I think I see the problem :D
I think I see the problem :D
Internet searching is almost an art in itself ^_^ ...not sure I should be proud of this or not
http://office.microsoft.com/en-us/outlook-help/install-business-contact-manager-for-outlook-2007-HA010124997.aspx