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Send/Receive email immediately even with a 1 minute delay rule

A user called in and said that he has a 1 minute delay rule when sending out email, but when he used to click the send/receive button, it used to send it out right away. Now when he hits the send/receive button it still stays in his outbox for the entire 1 minute. Any help would be appreciated.

yobri

There are rules you can explicitly create to delay sending a message after an X amount of minutes. Check there first to see if there is such a rule.

pynt

Make sure the "Send immediatley when connected" Box is check, in the mail setup tab. also make sure outlook is not in offline mode.

brightexpert

ASKER

He has only that 1 minute rule applied. He has "send immediately when connected" checked. His outlook is also online.

I am testing it on my side as well. And I'm getting the same thing.

yobri

Which version of Outlook is this?

brightexpert

ASKER

He has 2003. I am using 2010.

David Lee

Hi, brightexpert.

The user is almost certainly wrong about this. The rule that delays a message does so by setting the deferred delivery time. For example, If it's 2:00 PM and the user sets a five minute delay, then the deferred delivery time is set to 2:05 PM. Doing a send/receive before then will not send the message. If it did, then deferred delivery would be useless since any send/receive that occurred before the schedule delivery time would cause the message to be sent.

ASKER CERTIFIED SOLUTION

yobri

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brightexpert

ASKER

Partial solution