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Send/Receive email immediately even with a 1 minute delay rule

brightexpert
brightexpert asked
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Last Modified: 2012-05-11
A user called in and said that he has a 1 minute delay rule when sending out email, but when he used to click the send/receive button, it used to send it out right away. Now when he hits the send/receive button it still stays in his outbox for the entire 1 minute. Any help would be appreciated.
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Top Expert 2011

Commented:
There are rules you can explicitly create to delay sending a message after an X amount of minutes. Check there first to see if there is such a rule.

Commented:
Make sure the "Send immediatley when connected" Box is check, in the mail setup tab.  also make sure outlook is not in offline mode.

Author

Commented:
He has only that 1 minute rule applied. He has "send immediately when connected" checked. His outlook is also online.

I am testing it on my side as well. And I'm getting the same thing.
Top Expert 2011

Commented:
Which version of Outlook is this?

Author

Commented:
He has 2003. I am using 2010.
CERTIFIED EXPERT
Top Expert 2010

Commented:
Hi, brightexpert.

The user is almost certainly wrong about this.  The rule that delays a message does so by setting the deferred delivery time.  For example, If it's 2:00 PM and the user sets a five minute delay, then the deferred delivery time is set to 2:05 PM.  Doing a send/receive before then will not send the message.  If it did, then deferred delivery would be useless since any send/receive that occurred before the schedule delivery time would cause the message to be sent.
Top Expert 2011
Commented:
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Author

Commented:
Partial solution
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