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Do you have any language packs installed on the CRM Server?<br />
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In any case, I would be tempted to install Update Rollup 16 <a href="http://support.microsoft.com/default.aspx?kbid=2477743" rel="ugc">http://support.microsoft.com/default.aspx?kbid=2477743</a><br />

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Do you have any language packs installed on the CRM Server?

In any case, I would be tempted to install Update Rollup 16 http://support.microsoft.com/default.aspx?kbid=2477743 [http://support.microsoft.com/default.aspx?kbid=2477743]


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Thanks I deactivated the My Mail Merge Data Group, method 3 in the article, and it went offline successfully.
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Thanks I deactivated the My Mail Merge Data Group, method 3 in the article, and it went offline successfully.

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&quot;Failed move data for entity &quot;Mail Merge Template&quot; during action insert, counttRows=10 . Contact your Microsoft Dynamics CRM administrator and try going offline again.&quot; &nbsp;This is the error I get when I click Go Offline from the CRM menu in Outlook. &nbsp;All tasks up to and including 5 of 5 campaign records sysnchronized to offline database complete but I get the error on 10 Mail Merge Template records synchronized to offline database. &nbsp;Progress is error instead of completed. This is the first time I have tried to use Offline Access. I am using Outlook 2007 and CRM Rollup 14. &nbsp;Any Ideas as to cause?
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"Failed move data for entity "Mail Merge Template" during action insert, counttRows=10 . Contact your Microsoft Dynamics CRM administrator and try going offline again."  This is the error I get when I click Go Offline from the CRM menu in Outlook.  All tasks up to and including 5 of 5 campaign records sysnchronized to offline database complete but I get the error on 10 Mail Merge Template records synchronized to offline database.  Progress is error instead of completed. This is the first time I have tried to use Offline Access. I am using Outlook 2007 and CRM Rollup 14.  Any Ideas as to cause?

Microsoft CRM 4.0 offline Access Synchonize Mail Merge Records

Microsoft Dynamics is a line of enterprise resource planning (ERP) and customer relationship management (CRM) software applications. Dynamics can be used with other Microsoft solutions, such as SharePoint, Yammer, Office 365, Azure and Outlook. Dynamics ERP comprises a group of enterprise-resource-planning products includes Dynamics AX (formerly Axapta), a multi-language, multi-currency enterprise software with business management features for financial, human resources, and operations management; Dynamics GP (formerly Great Plains Software); Dynamics NAV (formerly Navision) for financials, supply chain, and people; Dynamics SL (formerly Solomon IV)for project-driven organizations; Dynamics C5 (formerly Concorde C5) for manufacturing, supply chains, analytics and electronic commerce; and Dynamics CRM.

Microsoft Dynamics

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.