Delete emails in Outlook

Posted on 2011-04-21
Last Modified: 2012-05-11
Outlook 2007
Exchange 2007
OWA 2007

I have a user with a folder with 220,000 emails.  I want to delete the folder.  Outlook freezes when I delete the folder.   OWA times out when I try to delete it.  Is there another way of deleting the folder?
Question by:md168
    LVL 23

    Accepted Solution

    You can change the settings of that Outlook to not use "Cached Exchange Mode". Close your outlook and open again. Now try to remove that folder.
    LVL 38

    Expert Comment

    by:Aaron Tomosky
    Does the count go down at all? It's gonna take awhile to delete that many emails.
    LVL 2

    Expert Comment

    What I did for a user with the same issue is to create a local PST file. I would then archive that folder fromt Outlook to the PST to remove the emails. The archvie process seems to have a better 'migration' of emails to the PST then deleting for that large amount of emails.

    I am not sure if the Exchange log files will grow so you may want to watch the space.
    LVL 2

    Expert Comment

    For the above process, I would not use the move or drag and drop, but rather the built in archive move in Outlook.

    Author Closing Comment

    Not using Cached Exchange Mode did allow me to delete the emails.  Thanks!

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