Delete emails in Outlook

Posted on 2011-04-21
Medium Priority
Last Modified: 2012-05-11
Outlook 2007
Exchange 2007
OWA 2007

I have a user with a folder with 220,000 emails.  I want to delete the folder.  Outlook freezes when I delete the folder.   OWA times out when I try to delete it.  Is there another way of deleting the folder?
Question by:md168
LVL 23

Accepted Solution

Stelian Stan earned 2000 total points
ID: 35443245
You can change the settings of that Outlook to not use "Cached Exchange Mode". Close your outlook and open again. Now try to remove that folder.
LVL 39

Expert Comment

by:Aaron Tomosky
ID: 35445876
Does the count go down at all? It's gonna take awhile to delete that many emails.

Expert Comment

ID: 35453082
What I did for a user with the same issue is to create a local PST file. I would then archive that folder fromt Outlook to the PST to remove the emails. The archvie process seems to have a better 'migration' of emails to the PST then deleting for that large amount of emails.

I am not sure if the Exchange log files will grow so you may want to watch the space.

Expert Comment

ID: 35453089
For the above process, I would not use the move or drag and drop, but rather the built in archive move in Outlook.

Author Closing Comment

ID: 35478850
Not using Cached Exchange Mode did allow me to delete the emails.  Thanks!

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