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Shared mailbox corruption ??<br />
To check if these shared mailbox is corrupted or not:<br />
Can you access this mailbox using OWA ?<br />
Do you have tried to open alone this shared mailbox from a new outlook profile ?
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Shared mailbox corruption ??
To check if these shared mailbox is corrupted or not:
Can you access this mailbox using OWA ?
Do you have tried to open alone this shared mailbox from a new outlook profile ?

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The registry change fixed the problem.
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Outlook 2007<br />
Exchange 2007<br />
<br />
I have two accountants that can't download new emails. &nbsp;Both have &quot;mounted&quot; a shared Exchange 2007 mailbox, along with their personal mailbox. &nbsp;If I remove the shared Exchange mailbox, their mail starts downloading again. &nbsp;If I added back the shared mailbox, they can't download email.<br />
<br />
When I say &quot;mounted&quot;, I'm referring to Tools, Account Settings, double click on the name, More settings, advanced, click &quot;add&quot;.<br />
<br />
This started happening this week. &nbsp;There have been no changes on my Exchange server.<br />
<br />
Any idea why a shared mailbox would stop mail from downloading. &nbsp;I mount accounts this way all the time. &nbsp;Only these two people have this issue.
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Outlook 2007
Exchange 2007

I have two accountants that can't download new emails.  Both have "mounted" a shared Exchange 2007 mailbox, along with their personal mailbox.  If I remove the shared Exchange mailbox, their mail starts downloading again.  If I added back the shared mailbox, they can't download email.

When I say "mounted", I'm referring to Tools, Account Settings, double click on the name, More settings, advanced, click "add".

This started happening this week.  There have been no changes on my Exchange server.

Any idea why a shared mailbox would stop mail from downloading.  I mount accounts this way all the time.  Only these two people have this issue.

Unable to download new emails in Outlook 2007

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.