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Conflict Message

Posted on 2011-04-21
Medium Priority
Last Modified: 2012-05-11
I have a user on a laptop which is using Windows XP..all updates and service packs.  Running Office 2007 no service packs.  This person is getting conflict message.
Conflicting edits were made to this item.  Open the item to resolve this conflict.
This appears in his sent items folder.  This person is the only person in the entire domain of hundreds of users having this issue...here is what i have done so far...

1 - rebuilt the OST file
2 - Turned off the email sync with his Droid.
3 - Made sure the Kaspersky mail add in was disabled

Turning off cache mode is not a long term option at all..but i could try it for a short time...maybe for a day.  That is the only thing i can think of to try...i am wide open for suggestions...

What could be the reason?
Question by:Mannington
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LVL 50

Accepted Solution

jcimarron earned 1000 total points
ID: 35449843
floorguy--Upgrade to Outlook SP 2?  http://support.microsoft.com/kb/968774
See the section on "Outlook SP2 Calendaring".

Author Comment

ID: 35467326
I forgot to mention....the conflict items are not calendar entries...its on messages he has sent to various people.  There is no pattern i cannot duplicate it on my laptop at all.
LVL 50

Expert Comment

ID: 35469945
Did you upgrade anyway?  Nothing to lose.
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Author Comment

ID: 35470002
i performed the upgrade to service pack 2 and within 5 minutes after rebooting..it happened....also...I got his log on information and logged onto another laptop and built his Outlook profile on that one and it did the same thing....i am thinking it may be something on the Exchange server with his mail box store...i have no idea..

Author Comment

ID: 35788925
I upgraded to service pack 2 with no success.  I disabled cache mode and closed outlook and deleted the ost file and the .dat file and re enabled cache mode and rebuilt both of these files....still showing conflicts....what in the world could be causing these conflicts?...what could be creating these errors...also i removed the users Iphone acct from his phone and still got the conflicts...could it be something on the exchange server...

Author Comment

ID: 35817650
I just found out a blackberry user...Iphone user and a Droid user are all having this issue...

Expert Comment

ID: 37676553
is this issue solved??

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