Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
?
Solved

Current email on Outlook 2007 no longer shows up when off-site

Posted on 2011-04-21
2
Medium Priority
?
365 Views
Last Modified: 2012-05-11
I have ten users that take their in XP & Win7 laptops offsite and connect over their Sprint Wireless modems, execute the Sonicwall Net Extender SSL-VPN which connects to the firewall and provides access to the active directory environment where we have a Win 2008 and Win 2003 server and Exchange 2007.

All user exchange mailboxes are stored on the Windows 2008/Exchange 2007 server in our facility.

One user running XP Pro and Outlook 2007 mentioned when he is offsite with no VPN connection and he opens outlook, he doesn’t see mail that he received that day while in the office. The VPN is slow so many times he will work offline in Outlook creating email and then sending that mail when he gets to the office the next morning.

What would cause mail he received that day to not display when working offline?
0
Comment
Question by:Tony Giangreco
2 Comments
 
LVL 15

Accepted Solution

by:
greyknight17 earned 2000 total points
ID: 35445289
Does he see any emails when he's offsite? Do the users have an office workstation also? If so, do you know if they enable the cached mode in Outlook? Read more about cached mode here if needed. If it's enabled, Outlook will download the emails to the local station and it will be removed from the server.
0
 
LVL 25

Author Comment

by:Tony Giangreco
ID: 35463166
Yes he sees email, but the latest email he sees in Outlook is from three weeks ago. This is very strange since he was at the office a few hours earlier and had all his mail in Outlook at that time.
0

Featured Post

Creating Active Directory Users from a Text File

If your organization has a need to mass-create AD user accounts, watch this video to see how its done without the need for scripting or other unnecessary complexities.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article, I will demonstrate that how to do a PST migration from Exchange Server to Office 365. This method allows importing one single PST, or multiple PST's at once.
I’m willing to make a bet that your organization stores sensitive data in your Windows File Servers; files and folders that you really don’t want making it into the wrong hands.
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.
Suggested Courses
Course of the Month10 days, 22 hours left to enroll

572 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question