How to monitor Blackberry enterprise Server

Posted on 2011-04-21
Last Modified: 2012-05-11
I have a BES 5.x server and i was curious to know of the best practices to monitor this server. We've had issues of emails delivering and not delivering sometimes due to a variety of different unforeseeable issues. Are there any tools out there to assist in monitoring our BES server? Also, is there a way i can use nagios/zabbix to monitor my BES server or than a simple ping?
Question by:checkmofoshoduno
    LVL 25

    Accepted Solution


    You can install and configure the BES Monitoring Service, part of BES 5 - once installed, you can monitor a range of items and even ping devices to check connectivity. Reporting is also part of the solution.

    Alternatives include Victims.

    In addition, you can also look for a range of Event Log entries and generate alerts based on type and severity.


    LVL 1

    Expert Comment

    I'm using check_blackberry ( from P. Deneu, for my BES v5.

    A check could look like this:

    # 'check_blackberry' command definition
    define command{
    command_name check_blackberry_BES-Version
    command_line $USER1$/check_blackberry -H "yourServer"-C public -Q bes-version -w 1 -c 1

    # 'check_blackberry' command definition
    define command{
    command_name check_blackberry_srp
    command_line $USER1$/check_blackberry -H "yourServer" -C public -Q srpconnect -w 1 -c 1

    # 'check_blackberry' command definition
    define command{
    command_name check_blackberry_pending
    command_line $USER1$/check_blackberry -H "yourServer" -C public -Q pending -w 3 -c 10

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