How to set up auto reply?

Posted on 2011-04-21
Last Modified: 2013-11-05
Dear all,

We are using exchange 2007

one of the user in our company has left, i need to set an auto reply to the emails that comes to his mail box as

“the email is no longer active, please contact xxxxxx through xxxxxxx”.

Please help how to set up this auto reply to the resigned users mail box.

Thanks in advance

Question by:chlavarara
    LVL 34

    Expert Comment

    by:Shreedhar Ette
    LVL 8

    Expert Comment

    It seems that you want to set the auto responder at the server level. There is an application for this purpose. It is callled Exclaimer.

    You can get more information on this from this thread.
    LVL 22

    Expert Comment

    by:Om Prakash
    Please check the folllwing link which might help you:

    Author Comment

    Hi shreedhar,

    the url you have provided has given me the required information.

    But here, the left user is using his own laptop for outlook and he is working in another branch office.

    can i make the settings mentioned in the url on the OWA? will i have the same setting in owa as outlook.

    I am very new to exchange, please advice

    LVL 34

    Accepted Solution

    Form OWA you need to check, as i am not sure.

    You can also achieve this using HubTrasport rules.

    1.     In Exchange Management Console, Go to Organization Configuration---Hub Transport. On the Right pane select “Transport Rules”

    2.     Create a New Transport Rule, Lets name it as auto reply Rule, Under Conditions for Step1 select “sent to people”

    3.     Click people, add the user that you want to apply the rule for it, and click on Next

    4.     Under the Actions Step1 select “Send bounce message to sender with enhanced status code”

    5.     Under Step2 select the underlined “delivery not authorized, message refused”, a new window for bounce message opens

    6.     Under the Bounce Message type in the message which you want to send to end-user, click on OK and then Next

    7.     Ignore the exceptions and click on Next

    8.     Click on New.

    9.     Check the effect.


    Author Comment

    HI Shreedar,

    thank you for your help

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