[MS Exchange 2010] Auto-reply all external incoming messages
We are going through a branding process the next month. Goal is to change the domain name for our company email addresses asap. Marketing requested us to setup an auto-reply with our new email addresses for all incoming messages pointed to our old email addresses for a period of two months. During this period all messages still need to be delivered.
After this period of two months we need to send an auto-reply that the email address is no longer valid and messages need to bounce. This way we want to force external contacts to start using our new name and email addresses.
Ideally would be to mention the new email address in the auto-reply (using %username%@xxx.com perhaps?)
Can above steps be performed withing Exchange 2010 or do I need a third party tool?
If I need an external tool, what tool would be best to use? Also if we need to purchase software it would be ideally if it could also manage signatures from the Exchange server so all employees don't have to update their signatures individually every time it changes.
After this period of two months we need to send an auto-reply that the email address is no longer valid and messages need to bounce. This way we want to force external contacts to start using our new name and email addresses.
Ideally would be to mention the new email address in the auto-reply (using %username%@xxx.com perhaps?)
Can above steps be performed withing Exchange 2010 or do I need a third party tool?
If I need an external tool, what tool would be best to use? Also if we need to purchase software it would be ideally if it could also manage signatures from the Exchange server so all employees don't have to update their signatures individually every time it changes.
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The only safe way to do this is to put an Autoreply rule on to every users account via outlook. That will avoid the Issue of emails sent to non existant accounts getting replies as well.
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ASKER
I have received enough valuable information to submit the points. We are going to start another discussion with Management/Marketing using the giving arguments. Thanks!
ASKER
Just to inform you, with help of the arguments mentioned above we went into another discussion with management and marketing. This time we involved our CEO who agreed with us and he convinced everyone that the auto-reply was a bad idea. Thanks!
Excellent news! Well done! I'm pleased to have been of assistance.
ASKER
On the branding part I completely agree with you and have had this discussion multiple times but I haven't been able to change their mind. Management seems to agree with Marketing but with above arguments I will start another discussion, thanks for thinking with me!