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google apps : nickname for an email address

Medium Priority
985 Views
Last Modified: 2012-05-11
Hi there,

I have created an email for my domain in google apps like the following:

Turki@mydomain.com

I have created a nickname for that email with the following:
contact@mydomain.com

Once I send email to the following email:

contact@mydomain.com

I get the following error:
Mail Delivery Subsystem ¿
 to me
      
show details 11:34 PM (2 minutes ago)
      
Delivery to the following recipient failed permanently:

    contact@mydomain.com

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 No Such User Here (state 14).

----- Original message -----

Received: by 10.217.2.73 with SMTP id o51mr747522wes.66.1303479242140; Fri, 22
 Apr 2011 06:34:02 -0700 (PDT)
MIME-Version: 1.0
Received: by 10.216.22.132 with HTTP; Fri, 22 Apr 2011 06:33:32 -0700 (PDT)
From: Turki Al Sumih <t500@gmail.com>
Date: Fri, 22 Apr 2011 23:33:32 +1000
Message-ID: <BANLkTik9DrtE4eijRTmhRxUTmnF2mqCjcw@mail.gmail.com>
Subject: testt
To: contact@mydomain.com
Content-Type: multipart/alternative; boundary=20cf302078623329fd04a181e919
Comment
Watch Question

Commented:
Google Apps requires you to set up MX records for your domain. Basically, your domain must tell the sender, where the receiving server is located. While going through setup for your domain, GA wizard should've guided you on setting up those records for your domain.

Have you completed this step?

Author

Commented:

Imm I think not , but some emails work!

Commented:
Okay. Do you have a user or a group called Contact? The error you are getting means that there is no User or Group named Contact in your domain.
Sigurdur HaraldssonSystem Administrator

Commented:
When you created the nickname, did you just use contact or contact@mydomain.com? Did you save it?

Can you send mail to Turki@mydomain.com? Try do create another nickname to see if the same problem occurs. If not, then maybe you have the contact already specified?

I've used this several times and never had a problem with it.

Author

Commented:
KaterHD,

Yes I have a group named contact

Author

Commented:
Sorry

I do not have a group name of contact. It is just a nick name

Commented:
Hm, I'm not entirely sure what do you mean by 'nickname', however, I am not very proficient with Google Apps. In my opinion, what you should do, is either create a group named contact and add Turki as its member, or create a new user named Contact, enter its mailbox, go to Settings, then go to Forwarding and POP/IMAP and configure email forwarding to Turki.

Author

Commented:
I added Turki to the group contact but I get the error once I sen the email to Contact

Commented:
What is the error you are getting?

Author

Commented:
Delivery to the following recipient failed permanently:

    contact@mydomain.com
Sigurdur HaraldssonSystem Administrator

Commented:
If you go to Users and click your user (Turki, right?) then you should get a list of the nicknames underneath. If contact is not there, you have to add it - but make sure it's not being used anywhere else.

Just click Add nickname, type in 'Contact' and click Save Changes. Google Apps Nicknames
Commented:
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Author

Commented:
SIGHAR,

I have the following user information but my name is like temporary!

Kater Contact is an example where info@mydomain is the actual group but with no success to sedn the eamil.

Sighar and Kater:

actually the user Turki is temporary! what does it mean? have a look at the phone
user.jpg
System Administrator
Commented:
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