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Best ways to control/monitor internet access

Have a consulting customer that is using a Win2008R2 server environment.  Router is the router provided by charter communications.  It is not a CISCO but a more limited type of router.  They desired to monitor/log and/or control internet access.

What are the best tools to use for this purpose and estimated costs?  I have heard about surfcontrol in the past, which is a software solution as I recall and the Iprism appliance from St. Bernard Software.  We use the Iprism appliance in our office currently and have liked what it provides.

Any suggestions on other tools, either appliances or software, and the pros/cons of each.

Thanks.
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Randy Downs
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