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emails aren't displaying correctly in chinese

knfitz
knfitz asked
on
Medium Priority
265 Views
Last Modified: 2012-06-22
I have an end user that gets regular emails in chinese. She says they're not displaying correctly. What can I do to make the chinese display correctly?
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Commented:
What Operating System Version is she running?
Did it work before?
Is this a new computer?
Sigurdur HaraldssonSystem Administrator

Commented:
You'll have to install Multilingual Office 2003

Author

Commented:
she is running outlook 2003 on windows xp. we installed multilingual office after the email came in, but she says it still doesn't look right. She's a new user on a new pc.

Author

Commented:
Just to be sure, were do I install multilingual office from? from the cd or a download?
Sigurdur HaraldssonSystem Administrator

Commented:
I think it's from a CD. She might need to enable it on the computer, though...

Author

Commented:
How do you enable it on the computer?
Top Expert 2011

Commented:
Which operating system are you using?

Author

Commented:
windows xp
Commented:
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Author

Commented:
I'm not seeing where I go to enable the different language. Where do I go to enable that?
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