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What is the best Remote Access Software for my situation?

I am about to takeover 5 networks. Each one is diferent. They contain 2000, XP, Vista, 7, OSX, Linux, Server 2003, 2008.

I need an industrial remote control package to manage all of the systems on all of these networks remotely.
Is there a product out there that can handle 50-500 nodes and give me access to all the information on them with a few clicks.
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mmaris
Asked:
mmaris
3 Solutions
 
sjl1986Commented:
I don't know what kind of budget you have, but we are currently looking at a company called Kaseya. We have about 200 nodes all in one network, but I know it will work over the internet as well. It installs a small client on each workstation and allows you to do remote access, patch control, application installations, and Ticket system for repair request. You can connect to a machine and see all the info about the system properties as well as run their command prompt or regedit all behind the scenes without disturbing the user. Also included is anti-virus/anti-malware protection using Kapersky and MalwareBytes for only about $12 per year/per machine. You can create groups/organizations/depts/users etc to keep everything organized and allow others to help you out at each facility if you wanted etc. We are using a demo right now and it seems pretty great. The server quote we got was about 2500 but the license are only about $50 one time fee, and then a yearly virus protection and maintenance if you want that. I am considering using Kaseya for my personal small business (consulting) needs as well.

Other options with some of the same features is LogMeIn Pro with LogMeIn Central, but LMI is a yearly subscription that doesn't give the virus protection and will cost you more in the long run. LMI does also have a free version which just lets you remote control and nothing else.

Teamviewer.com is one other option which I am a little less familiar with. They have a pro version for business but the free version is for personal use only.

It is going to cost you something, but Kaseya with patch management and AV built in among everything else will give you the greatest power from one location since you are picking up so many machines at once.

Hope this helps. www.kaseya.com, and www.logmein.com
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Brian GeeCommented:
I'm very partial to Radmin for its sheer ease of use and how smooth it works with regard to remote control (little fuss). Only catch is that it's a bit on the pricier side...

http://www.radmin.com/
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veedarCommented:
A free way to gain remote access that is cross platform is VNC...
http://www.tightvnc.com/

To "access all the information on them with a few clicks" check out Spiceworks also free... http://www.spiceworks.com/
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activematxCommented:
logmein.com   or teamviewer.com
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boundlessdataCommented:
I agree with activematx.  I use Logmein Pro2 and Logmein Central to monitor servers.  I use LogMeIN Rescue for secure on-the-fly access to user workstations.
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lefton4yaCommented:
I Use DameWare Mini Remote Control and NT Utilities. http://www.dameware.com/

I don't know if you have multiple domains or are on a domainless environment but it should handle it greatly.  The Mini Remote Control is nothing special and honestly you could just use one of the free VNC clients, but the NT Utilities integrates AD administration, computer management, and remote control.
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ainvictusCommented:
You may want to try Desktop Authority.
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madunixChief Information Security Officer Commented:
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JavedtariqCommented:
Althou i am in favour or Logmein and Teamviewer.
You can always have a look at http://www.bomgar.com/
I have tested this solution for my network and for users out side my network using citrix webinterface. It will provide you al most all the functionalities you need including multiple screen sharing.
but bomgar is expensive !
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tankmurdochCommented:
I manage a Kaseya system for an IT support company and would wholly recommend it. We currently have over 20,000 agents on it for customers all over the uk. We remotely connect into both servers and workstations etc and without it we would struggle to support so many customers. We offer a proactive service using the monitoring tools and patch management, within which you approve or deny patches across the board, which is handy stopping problematic patches getting out there.
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IsdNGCommented:
I have been using an appliance called BOMGAR. By far the best product out the as far as managing offsite systems and networks
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