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cd drive won't work after adding second hard drive

Posted on 2011-04-22
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Last Modified: 2012-08-14
I have a dimension 5150 that when I add a second hard drive the cd tray is not recognized and the tray opens and stays open as soon as it it powered up. the hard drives are SATA and the cd drive is IDE. what would cause this?
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Question by:knfitz
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LVL 12

Expert Comment

by:Mike
ID: 35448758
Are the jumpers set correctly?
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LVL 12

Expert Comment

by:Mike
ID: 35448767
In other words, make the IDE drive jumper set to Cable Select....
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Author Comment

by:knfitz
ID: 35448774
yes it set to cable select. that's how it was set before. I tried master and slave also.
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LVL 12

Expert Comment

by:Mike
ID: 35448799
Ok...

So you had an IDE CD-Rom Drive and a SATA Hard Drive functioning normally.

Then you added a second SATA Hard Drive

Now, once adding the second Hard Drive, the CD-Rom Drive no longer works?

Do I have that right?
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Expert Comment

by:Rob Hutchinson
ID: 35448879
Does the CD work normally if you remove the second hard drive?

Did you check the cables for the CD and make sure that they are all the way connected?
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Author Comment

by:knfitz
ID: 35448893
No, it doesn't work if I disconnect the second drive. I also found out that the cd drive may have been deleted in disk management.
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LVL 19

Expert Comment

by:Rob Hutchinson
ID: 35449015
well, it should re-appear automatically even if it were removed. I'd check the connections where the CD plugs into the systemboard as it is acting like something is not connected all the way.
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Expert Comment

by:cheritonit
ID: 35449969
If it's not showing up in Windows, it may not have been recognized by the BIOS.

Check the IDE cable is connected correctly and the right way round, and check the power cable.  Then check that the drive is showing up in the BIOS setup (depending on your board, press something on boot as indicated to enter setup, e.g. DEL or F2).  If it is listed (I would set it to master on the primary channel), try booting into Windows.  Does it work?

If not, open the Task Manager (in XP, right click My Computer, choose Properties, then run Task Manager).  Do you have anything with an X or ? next to it?
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Expert Comment

by:cheritonit
ID: 35449976
Apologies, submitted accidentally.  If the IDE channel has an issue in Task Manager, try reinstalling the chipset driver.
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Accepted Solution

by:
knfitz earned 0 total points
ID: 35449981
it must have been the cd drive. I put in a different one and it started working right away. Thanks for all your help everyone.
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Author Closing Comment

by:knfitz
ID: 35473582
it was a broken cd drive
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