Link to home
Start Free TrialLog in
Avatar of knfitz
knfitzFlag for United States of America

asked on

cd drive won't work after adding second hard drive

I have a dimension 5150 that when I add a second hard drive the cd tray is not recognized and the tray opens and stays open as soon as it it powered up. the hard drives are SATA and the cd drive is IDE. what would cause this?
Avatar of Mike
Mike
Flag of United States of America image

Are the jumpers set correctly?
In other words, make the IDE drive jumper set to Cable Select....
Avatar of knfitz

ASKER

yes it set to cable select. that's how it was set before. I tried master and slave also.
Ok...

So you had an IDE CD-Rom Drive and a SATA Hard Drive functioning normally.

Then you added a second SATA Hard Drive

Now, once adding the second Hard Drive, the CD-Rom Drive no longer works?

Do I have that right?
Does the CD work normally if you remove the second hard drive?

Did you check the cables for the CD and make sure that they are all the way connected?
Avatar of knfitz

ASKER

No, it doesn't work if I disconnect the second drive. I also found out that the cd drive may have been deleted in disk management.
well, it should re-appear automatically even if it were removed. I'd check the connections where the CD plugs into the systemboard as it is acting like something is not connected all the way.
Avatar of cheritonit
cheritonit

If it's not showing up in Windows, it may not have been recognized by the BIOS.

Check the IDE cable is connected correctly and the right way round, and check the power cable.  Then check that the drive is showing up in the BIOS setup (depending on your board, press something on boot as indicated to enter setup, e.g. DEL or F2).  If it is listed (I would set it to master on the primary channel), try booting into Windows.  Does it work?

If not, open the Task Manager (in XP, right click My Computer, choose Properties, then run Task Manager).  Do you have anything with an X or ? next to it?
Apologies, submitted accidentally.  If the IDE channel has an issue in Task Manager, try reinstalling the chipset driver.
ASKER CERTIFIED SOLUTION
Avatar of knfitz
knfitz
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of knfitz

ASKER

it was a broken cd drive