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Save to file option

flashtek1899
flashtek1899 asked
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Last Modified: 2012-08-14
Customer was trying to save a receipt file locally that had payment confirmation information on it through IE8 on Windows7.
The file was saved without a printer installed other than the XPS printer.
They selected the "Save to file" checkmark and saved it to the desktop.  The file doesn't appear to have an extension, if it did it would be .pm as it shows when saving it.
I cannot fine anything that will open the file.
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Top Expert 2011

Commented:
Hopefully you have Adobe Acrobat (with Distiller) available. Adding a .ps extension to the file should hopefully prompt Acrobat Distiller to initiate to create a PDF of the file (if Distiller does not open automatically, you need to launch it yourself). Afterward, you should be able to view the file fine.

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Commented:
I do not have that application available.
Top Expert 2011
Commented:
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